Are natural marks or color variations on the wood a defect?

No, natural features like knots, minor cracks, insect holes, or slight color differences are normal and part of the wood’s character. If any flaw clearly affects appearance, our support team is ready to assist you.

How should I clean my solid wood furniture?

Use a soft cotton cloth and gently wipe along the wood grain; avoid damp cloths, rough materials, soapy water, or corrosive liquids.

How often should I maintain my furniture, and what products should I use?

Apply furniture wax or walnut oil every 6 to 12 months using products specifically designed for solid wood care.

What environmental conditions should I consider for my furniture?

Keep it away from direct sunlight, humid areas, and sudden temperature changes to prevent damage.

How can I protect my furniture from damage during daily use?

Handle carefully, avoid sharp objects and heavy impacts, use heat-resistant pads for hot items, and inspect the structure regularly.