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Studio Care & Support

Whether you have a question about our hand-loomed weaves, need custom sizing for an undressed bed, or want to check on a shipping update, our Oregon studio is here to assist you with care.

Common Questions

Care, Shipping & Returns

We design our textiles to be used and loved daily. Here are answers to common questions about keeping your linens beautiful for years to come.

How do I wash my textiles?

What is your return policy?

Do you offer custom sizing?

We recommend washing our slubby linen and heavy cottons in cool water on a gentle cycle, then tumble drying on low. For raw silk and virgin wool, dry clean only to maintain their heirloom weight.

We offer simple, transparent returns on all unused, unwashed textiles within 30 days of delivery. Contact our Oregon studio to initiate a return shipping label, and we will process your refund promptly.

Yes. Because we weave in small batches and hand-stitch our quilts, we can accommodate custom dimensions for unique beds or living spaces. Reach out below with your specifications and we will provide a quote.

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Write to the Studio

Our small Oregon studio team typically responds to all inquiries within one business day.